Maximize the Value of Epic With Scoring Built Into the Patient Financial Journey
The math is already moving against you. The CBO projects 10 million more people will be uninsured by FY2034 as Medicaid redeterminations and new community-engagement requirements take effect. And once a patient leaves without resolving a balance, collection rates fall below 50%.
Get the call wrong and you’re either writing off revenue that was never charity or chasing accounts that will never pay. And with 56% of patients saying they’d switch providers after a poor billing experience, the cost isn’t just financial.
RevSpring scores every patient before the bill is ever sent, routing each account to one of four pathways: Medicaid likely, charity eligible, payment arrangement, or pay in full. The score lives in a standard Epic chart field and follows the patient across MyChart, print, text, and IVR.
PROVEN RESULTS
6.5 days
faster payments
+20%
self-service payment
3-7%
yield lift
2x
response, digital + print
Extend Epic Across the Patient Financial Journey
Put Epic data to work across every financial touchpoint, giving patients clearer guidance and your teams more opportunities to engage, resolve balances, and collect.
Acquire
Connect patients to care
Help patients discover nearby, in-network providers wherever they search.
Pre-service
Build financial clarity before care
Help patients understand their financial responsibility and available payment options before services are delivered.
Point-of-Service
Make it easier to pay
Create convenient payment experiences that help patients take action when they are ready to pay.
Post-Service
Keep patients engaged
Continue the conversation after the visit with clear communications and convenient ways to manage and pay balances.
When intelligence, workflow and engagement work together,
outcomes improve
PREDICTIVE SCORING RESULTS FROM A CUSTOMER LIKE YOU
6.5d
faster payments
+20%
self-service payment
~1%
opt-out / touchpoint
30%
lower postage cost
3-7%
yield lift
2x
response, digital + print
Why RevSpring + Epic?
Extend your Epic investment with patient financial engagement, communications and payment experiences across the patient journey.
RevSpring helps create clearer paths to action for patients while supporting the systems and workflows your teams already use.
Prefer to talk now? 866.310.8001
Get more from the Epic environment you already have. Spend 30 minutes with a RevSpring Epic expert to review your current environment, uncover gaps, and identify practical opportunities to improve the patient financial journey.
Healthcare expertise at scale
740+
Hospitals & health systems
$55B
Collected annually
284M+
Payments processed annually
#1
Patient Financial Engagement, 2025 & 2026 Best in KLAS
Epic and MyChart are trademarks or registered trademarks of Epic Systems Corporation